I wasn’t supposed to laugh, but I couldn’t help it. “You know what’s wrong with it, right?”
He looked at me, then looked at the laptop computer, then looked at me again. “The wrong kind of RAM is in it.”
There I was, laughing again, “Nope. Nope. Nope.” I grabbed my toolkit, and proceeded to pull the bottom case off, so we could get to the motherboard, and the RAM. “I’ll have to show you, ‘cause it doesn’t make sense any other way.”
I opened the case, and pulled both sticks of memory out. “See? 2 sticks. It doesn’t work. Right?”
I put one stick in, and powered it up. It ran without problems. “That’s good.” Then, I swapped the sticks. It ran fine again. Then, I tried each stick in the second slot. It ran fine. “Tell me what’s wrong?”
He scratched his chin, “I don’t get it. It should work. Both sticks work. Boths slots work.”
“But not at the same time. Right?” I kept waiting for an answer.
All he said was “What the heck does that even mean?”
“It means the machine needs a BIOS update. That will fix it.” I ran the computer with one stick of memory, downloaded, and installed the BIOS update for the computer. Then, I shut it down, put both memory sticks in, and powered it up. It ran normally. No problems.
And the new guy looked at me and repeated himself, “What the heck does that even mean?”
Happy Valentine’s Day. It’s Week 353 of #ThursThreads, hosted by Siobhan Muir. Please go read all the entries in this week’s #ThursThreads. They are always fun to read. And there are some great writers who show up weekly.